Privacy Policy for SignoWise Google Plugin

Introduction

This Privacy Policy explains how the SignoWise Google Plugin ("the Add-on," "we," "our," or "us") collects, uses, and protects your information when you use our Google Docs add-on.

Developer Information

Information We Collect

1. Document Content

• What we collect: The content of the Google Document you choose to send for signing, which is converted to PDF format.
• How we use it: The document content is transmitted to the SignoWise service for signature processing only when you explicitly click "Send Document."
• Storage: Documents are sent directly to the SignoWise service and processed according to their privacy policy. The SignoWise service only stores the document til the signature process is complete.

2. User-Provided Information

• Store Name: You can optionally provide a store name, which is stored in your Google account's user properties and included as metadata when sending documents.
• Customer Email Address: You provide a customer email address when sending a document, which is included as metadata with the document sent to SignoWise.

3. Authentication Credentials

• What we collect: The add-on uses authentication credentials to communicate with the SignoWise API. The credentials are provided by the administrators during the add-on setup.
• How we use it: The credentials are used to authenticate API requests to the SignoWise service.
• Storage: Credentials are securely stored in Google's Properties Service.
• User data: We do not collect or store your Google account credentials or any other personal authentication information.

4. Technical Information

• Logging: The add-on logs error messages and operational information to Google's logging infrastructure (Stackdriver) for debugging and service improvement purposes. These logs may include error messages and workflow identifiers but do not include document content.

How We Use Your Information

We use the information collected to:

1. Provide core functionality: Convert and send your Google Docs to the SignoWise signing service
2. Insert signature fields: Place signature placeholder images in your documents at your request
3. Personalize experience: Remember your store name preference for future document submissions
4. Improve the service: Analyze error logs to diagnose and fix issues

Data Sharing and Third-Party Services

SignoWise Service

When you send a document for signing, we transmit the following to the SignoWise service:

• The PDF version of your document
• Store name (if configured)
• Customer email address
• Signature placeholder locations

The SignoWise service has its own privacy policy governing how they handle your data. We recommend reviewing their privacy policy.

No Other Third-Party Sharing

We do not sell, trade, or otherwise transfer your information to third parties except as described in this policy.

Data Storage and Retention

• User Preferences: Store name is stored in your Google account's user properties and persists until you delete it or uninstall the add-on.
• Documents: We do not store any document content. Documents are transmitted in real-time to SignoWise.
• Logs: Error and operational logs are retained according to Google's Stackdriver retention policies.

OAuth Scopes and Permissions

The add-on requests the following OAuth scopes:

1. https://www.googleapis.com/auth/documents.currentonly

• Purpose: Read and modify only the Google Document where the add-on is currently being used
• Usage: Insert signature field placeholders and convert documents to PDF

2. https://www.googleapis.com/auth/script.external_request

• Purpose: Make external HTTP requests
• Usage: Send documents to the SignoWise API and generate authentication tokens

3. https://www.googleapis.com/auth/script.container.ui

• Purpose: Display dialog boxes and custom menus
• Usage: Show configuration dialogs, error messages, and the SignoWise menu

Limited Use Disclosure

The SignoWise Google Plugin's use and transfer of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.

Data Security

We implement appropriate security measures to protect your information:

• All communications with the SignoWise API use HTTPS encryption
• Authentication uses Basic Authentication with credentials
• No document content is persisted by the add-on
• User preferences are stored securely in Google's user properties service

Your Rights and Choices

You have the right to:

• Access: View the store name you have configured through the add-on's settings
• Modify: Change or delete your stored store name at any time
• Revoke Access: Uninstall the add-on or revoke its permissions through your Google account settings
• Data Deletion: Uninstalling the add-on will remove stored preferences from your Google account

Children's Privacy

The add-on is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last Updated" date. Continued use of the add-on after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Compliance

This add-on complies with:

• Google API Services User Data Policy
• Google Workspace Marketplace requirements
• General Data Protection Regulation (GDPR) where applicable
• California Consumer Privacy Act (CCPA) where applicable